Three US electronic mail studies

Abstract

In reports published recently by three individual groups charged with the task of studying its future prospects, the US Postal Service is warned that it faces increasing financial deficits and decreasing market acceptance of its services, particularly First Class Mail, unless it takes immediate steps to provide electronic services. The studies, conducted by the National Research Council, the Department of Commerce and the Commission on Postal Service, add more credibility to the viewpoint expressed in previous studies commissioned by the Postal Service that physical transfer of hard copy mail will soon give way to electronic information transfer or, as it is commonly known, ‘electronic mail’.