Abstract
The relationship between healthcare professionals and patients is a special form of human relationship. The interpersonal relationship developed among the patient and the caregiver involves not only communication and active listening, but also emotions from both sides. The establishment of a therapeutic relationship and the roles within it are largely determined by the behavior of those involved. A therapeutic relationship requires effective communication and empathy of the nurse practitioner, as well as the patient’s active participation in the process. The quality of the relationship between two people is the most important element in determining the effectiveness of the care delivered.
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