Theoretical Review on Strengthening Tourism Supply Chain Infrastructure using Knowledge Management’s and SECI Model with reference to Jammu based Tourism

Abstract

The tourism industry is a knowledge-intensive industry, and the knowledge management (KM) practices can be effectively adapted to facilitate knowledge sharing, creation, and utilization within the tourism supply chain in Jammu and Kashmir. This can lead to strengthened infrastructure and improved supply chain outcomes. The SECI model is a knowledge management framework that can be effectively adapted to the tourism supply chain in Jammu and Kashmir. The model has four stages: socialization, externalization, combination, and internalization. By adapting the SECI model to the tourism supply chain in Jammu and Kashmir, tourism professionals can share knowledge, create new knowledge, and improve the overall performance of the supply chain. This paper proposes a framework for strengthening tourism supply chain infrastructure in Jammu and Kashmir using knowledge management and the SECI model. The framework is based on the following four pillars: Creating a knowledge-sharing culture; Developing knowledge-sharing platforms; Providing training on knowledge management; and Measuring the impact of knowledge sharing. The proposed framework is a valuable tool for strengthening tourism supply chain infrastructure in Jammu and Kashmir. By implementing the framework, tourism professionals can share knowledge, create new knowledge, and improve the overall performance of the supply chain. This can lead to strengthened infrastructure and improved supply chain outcomes.