Abstract
The World Health Organization (WHO) African regional training course for mid-level managers (MLM) of immunization programs launched in 2004, has undergone revisions across the years, to accommodate new developments in the field. In 2016, the WHO African regional office conducted a thorough review of the course materials and delivery methods to document lessons to help improve the course. Some of the gaps included inappropriate selection of trainees, inadequate focus on skills development, heavy reliance on text and presentations, as well as resource limitations to reach a critical mass of learners. The regional office worked with Bull City Learning to redesign the course materials along carefully crafted course objectives and curricula, and to assist facilitators to better deliver the course. In addition, the materials were converted into online learning tools. Within 10 months, a total of 3011 learners were enrolled in the online MLM training platform and earned a total of 9209 certificates. The MLM course will continue to be highly relevant as the immunization area of work expands significantly, with the addition of new vaccines, introduction of new technologies, and expanding opportunities for online learning.
Highlights
Health worker training is an essential component of capacity building and strengthening health systems
It has long been recognized that high staff turnover, and rapidly evolving programmatic contexts require frequent and regular training of service providers, as well as clinicians and immunization program staff
The regional strategic plan on immunization identifies the need for training as a means to build individual and institutional capacity to adequately plan, implement and monitor immunization programmes [2]
Summary
Health worker training is an essential component of capacity building and strengthening health systems. The WHO mid-level managers (MLM) immunization program training course was first developed in 2000, to complement the “Immunization in Practice” set of modules for immunization service providers. The African regional office of the WHO developed a regional MLM course in 2004, targeted towards immunization program managers at national and subnational levels.
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