Abstract
Through a focus on my mother's working life in family-style restaurants, and with corroborating evidence from interviews with other waitresses and from psychological, sociological, and historical research literature, I characterize the interrelated cognitive, social, emotional, and existential dimensions of the work a waitress does. The article is both an homage to a particular waitress and an argument for the complexity of everyday work and for the multiple disciplinary perspectives and kinds of knowledge needed to appreciate that complexity.
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