Abstract

1 Flawless Leadership: Learning the Lessons Without Paying the Price 1 PART ONE Unbalanced Orchestration 2 Seduced by Yes: Trying to Be All Things to All People 31 3 Businesses You Have No Business Being In: Roaming Outside the Box 57 4 Entrenched in Efficiency: Forgetting to Put Effectiveness First 77 PART TWO Drama Management 5 The Playground in the Workplace: Leaders Who Rule by Bullying 101 6 When Utopia Becomes Dystopia: Problems with Dysfunctional Harmony 125 7 The Battle Within: Distracted Purpose 151 PART THREE Personality Issues 8 Standing in the Way: Hoarding Power and Responsibility 175 9 Living Outside the Storm: The Destructive Path of Disengagement 197 10 Does This Doorframe Make My Head Look Big? : Problems with Self-Absorbed Leaders 221 A Final Caveat: Walking the Line 241 Notes 245 Acknowledgments 259 Index 261 About the Authors 281

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