Abstract
The global informatization of modern society, development of telecommunication, communicular and information technologies - on the one hand and the powerful challenges to all humanity in the form of epidemics (coronavirus infection COVID-19, bird flu, various forms of pneumatic and hepatitis), natural and man-made disasters, military and political conflicts, wars - from the second, determine significant changes in priority forms of educational process, and distance learning (DL), in these conditions, becomes the only possible option for providing quality educational services with minimal financial expenses for its organization.
Highlights
The Ministry of Education and Science of Ukraine for Spring 2020 recommended that remote communications by participants of the educational process through the means of communication tools built into the learning management systems (LMS) such as MOODLE, Google Suite for Education, Microsoft Office 365 Education and etc.; e-mail; messengers (Viber, Telegram, Discord etc.); video conferences (Microsoft Teams, ZOOM, Google Meet, Skype, etc.); forums; chats, etc
In the course of theoretical and experimental research it was found that when conducting electronic consultations, it is advisable to perform these steps in strict accordance with the established procedure; their obligatory fulfillment is a necessary condition for the success of the educational process [36,37]
In the course of theoretical and experimental research to assess the quality of the organization of electronic consultation by using of the queueing theory mathematical apparatus it was found that when conducting electronic consultations, it is advisable to perform these steps in strict accordance with the established procedure; their obligatory fulfillment is a necessary condition for the success of the educational process
Summary
Analysis of recent research and publications has shown that at this time has not been a thorough and comprehensive analysis and structuring of services, platforms, software applications that are most in demand among organizers of distance learning (DL) during the pandemic of coronavirus infection COVID-19. The issue of assessing the quality of the implementation of DL (in particular, assessing the quality of the organization of electronic consultation in DLS) is crucial to determine the effectiveness and efficiency of distance learning services during quarantine in general. Effective solutions for distance learning during the pandemic of coronavirus infection COVID-19 from in Higher Military Educational Institutions and Higher Educational Institutions of Ukraine are described in [6,7,8,9,10,11,12,13,14,15,16,17,18,19; 31,32,33,34,35,36,37]. Analysis and structuring of services, platforms, software applications for the organization of DL and conducting quality assessment of the organization of electronic consultation in DLS
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