Abstract

The International Council on Social Welfare (ICSW), European Region, is, together with its academic partners, a member of the ENIQ Project. These academic bodies have developed and formulated the theory of social quality, together with appropriate indicators. The role of the ICSW differs from this because its purpose and basic mission is different. ICSW represents social NGOs and its mission is to advance social welfare, social justice and social development. The approach of the ICSW in this article is practical and clearly con nected with social policy issues at an especially European level. However, a deep theoretical understanding of social quality and a suc cessful choice of indicators are very important to the ICSW. After all, they do determine the usefulness of the image received through the concept of social quality in developing European welfare. The theory and indicators of social quality may also define which questions or problems will be pri marily raised when discussing citizens' welfare or its defects in European societies.

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