The Use of the Smart Technology for Creating an Inclusive Urban Public Space

Abstract

This paper strives to enhance the inclusivity of urban public spaces, which play a crucial role in providing essential services for all citizens, including community building, physical and mental well-being, social interaction, civic engagement, citizen participation, and economic vitality. Despite the importance of these spaces, as recognized by the UN’s 2030 sustainability goals, the 2023 UN sustainable development report and scholars have drawn attention to their low availability, particularly for low-income individuals, women, children, and people with disabilities. To improve the inclusivity of public spaces, this paper offers the following contributions. (i) The establishment of a comprehensive framework for assessing public space inclusivity. This framework incorporates eight indicators: spatial distribution, typology, facilities and services, green and humid areas, governance and management, safety, user categories, and user satisfaction. (ii) The utilization of the framework to assess the inclusivity of public spaces in Nablus, a major Palestinian city. This assessment confirms the observations made by the UN and scholars regarding the low inclusivity of public spaces; in particular, a lack of public space, poor spatial distribution, and user dissatisfaction with safety conditions and services. (iii) The introduction of the concept of smart public space, which involves citizens in the governance of this space and leverages smart technology for monitoring, providing real-time information and services to citizens, improving facility efficiency, and creating an eco-friendly environment that preserves resources and biodiversity. By addressing these aspects, this paper enhances inclusivity. It promotes the development of an urban public space that caters to the diverse needs of the community, fostering a sense of belonging and well-being for all.