The Use of the Internet of Things in the Distribution Logistics of Consumables

Abstract

This research focuses on integrating Internet of Things (IoT) technologies in the field of distribution logistics of consumables, specifically on the optimization of dispensing through vending machines in a corporate environment. The primary goal was to identify IoT-based vending machine solutions that increase the work efficiency and cost-effectiveness of consumables distribution. In the first part, this paper focuses on the definition of IoT, and its current trends and development over time. With the help of the authors, we define the key aspects of its use in practice, and we also focus on establishing critical security points. We evaluate its impact on the industry, where there is currently a great pressure for automation and robotization of production, as a result of which the labor market is experiencing a major transformation of job positions from executive to technologically creative ones. Using the performance measurement method, this study established key performance indicators (KPIs), which we then collected and, through thorough research, determined the basis for setting the future state. Using the method of technological innovation, we prepared prototypes of the vending machine, which were then placed at the customer’s location for a 3-month trial period using the method of technological demonstration. During the trial period, key performance indicators were collected again using the performance measurement method, and we then evaluated them using the comparison method. The results demonstrate a significant reduction in the cost of consumables and a simultaneous increase in employee efficiency. These results underline the potential of IoT technologies in the field of distribution logistics for consumables. The research points to the advantages and perspectives of using the Internet of Things in the business environment, especially in the field of distribution logistics.