The Use of the Internet by Courts and the Judiciary: Findings from a Study Trip and Supplementary Research

Abstract

This paper is a summary of a research report focusing on the provision of Judicial and court information to the public through the use of the internet, and how this technology can be used in the New Zealand courts system. Most of the study was conducted through a research trip to the jurisdictions concerned, and was supported by supplementary research. Specifically of interest for the purposes of this report were the issues, challenges and difficulties faced in the implementation of technology in the Court environment. Hence the focus of research was on not only the administrative and technical aspects of technology, but also the legislative and environmental aspects. This paper begins with an overview of the drivers behind the study, and discusses such factors as the restructuring of New Zealand's Justice sector and the issues surrounding access to justice and the law. A discussion of factors such as the technology tools used in courts, and requirements regarding security, privacy, rules and directions follows. The report suggests that many of the underlying drivers associated with both the technology capabilities and the contemporary demands placed on Courts that were observed overseas, are present in New Zealand. It is suggested that for New Zealand Courts to develop a strategic vision for technology in the Court environment and associated work programmes would provide significant benefits to Courts, users of the Courts and the community at large. In particular improving access to Court information and implementation of electronic filing, will vastly improve community confidence in the justice system, reduce costs for the legal profession and other users, introduce further efficiencies in Court processes, and contribute toward faster disposal and timeliness standards.