THE USE OF CHATBOTS IN STUDENT EDUCATION

Abstract

B a c k g r ou nd . The article considers aspects of the use of chatbots in education and their potential to optimize the work of teachers and improve the learning process. The article identifies the areas of activity of teachers in which the use of chatbots for various purposes will optimize work, automate repetitive and routine tasks: preparation for classes and development of methodological support, assessment of students' learning outcomes, providing students with access to educational materials, communication with students, and organization of their own working time. The article provides a list of online courses that help teachers to effectively use chatbots in their professional activities and design them on their own. Purpose and objectives. It is found out that the use of chatbots can improve the organization of the educational process; improve the support of learning using distance technologies; increase the level of interactivity and playfulness of the educational process; promote the creation of an inclusive educational environment and personalization of learning; simplify the adaptation process of applicants and foreign students; improve the quality of informing applicants and conducting career guidance; automate the provision of information, psychological, legal, social support to all students. Re su lt s . In general, the use of chatbots in student education opens up many new opportunities to provide effective, accessible, and modern education that meets the requirements of modern society and the labor market. Chatbots are actively used by higher education institutions to increase the interactivity of learning, organize online learning, and support learning using distance technologies. C onc lu si on s . Chatbots help to organize the educational process for both teachers and students, personalize learning, and adapt the educational environment to the needs and capabilities of a particular user.