Abstract

Abstract This chapter examines New Public Management (NPM) in the major services of the UK welfare state (healthcare, social care, education, and housing), focusing on the Conservative (1979–1997); Labour (1997–2010); and Coalition, Conservative, minority Conservative, and Conservative (2010–) governments. It concludes that while the main story of the last 40 years or so has been the rise of NPM, the degree of NPM has varied over time (both between and within governments) and between and within sectors. Within the NPM paradigm, UK experience indicates that the well-known “3 Ms” approach has been more of a “2 Ms” approach with marketization and measurement broadly more important than managerialism. While it appears that that the United Kingdom (or more precisely, England) has been a leader in adopting NPM, as broadly claimed in the literature, another broad claim—that NPM is giving way to forms of post-NPM—is more difficult to substantiate.

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