Abstract

Drawing on both social learning theory and conservation of resources theory, our research examines the trickle-down effect of abusive supervision across three hierarchical levels: managers, supervisors, and employees. Specifically, we investigate the positive relationship between abusive manager behavior and emotional exhaustion through abusive supervisor behavior. In addition, we explore supervisor task performance as a situational factor and employee promotion focus as an individual factor in the relationship between abusive supervisor behavior and emotional exhaustion. Using data from 190 supervisor–subordinate dyads, the results provide support for our trickle-down model of abusive supervision. Moreover, our results show that the positive relationship between abusive supervisor behavior and emotional exhaustion is stronger when supervisor task performance or employee promotion focus is high. Theoretical and applied implications are discussed.

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