Abstract

This article describes the development and preliminary evaluation of the Seattle-based Technology-Enabled Coercive Control (TECC) Clinic, a free consultative clinic that pairs a volunteer technologist, trained in the dynamics of coercive control, with a survivor experiencing TECC. One of the first support services of its kind, the TECC Clinic is a community-based and trauma-informed resource in which volunteer technologists assist survivors with identifying points of compromise on their device(s) and developing mitigation plans. We situate the development of the TECC Clinic alongside a needs assessment that was conducted as part of an ongoing community-based participatory action research project. The needs assessment identified an inconsistency among victim advocates regarding technology-specific safety planning knowledge and gaps in resources for survivors experiencing technology-enabled coercive control (TECC). Preliminary analysis following a 6-month pilot of the TECC Clinic illustrates the effectiveness of the TECC Clinic for increasing survivors' technology-specific safety planning knowledge and its potential as a valuable support service for survivors experiencing TECC.

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