Abstract
The Thomson Consumer Electronics Corporate Technical Memory is an electronic reference document repository used to store locally developed technical know-how as a set of files that can be browsed as well as searched. Implemented as a World Wide Web application, the Corporate Technical Memory is not constrained to a limited set of accepted file formats or restricted in its indexing of binary data, due to the use of a web browser as the client software and the incorporation of “document abstracts” (brief descriptive HTML files automatically linked to their corresponding binary files), respectively. The Corporate Technical Memory attempts to solve the problem of finding and distributing local technical expertise in a system-independent fashion.
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