Abstract
Described are ten residential facilities, which represent examples of different residential arrangements available for mentally-ill people in a north London region. Administrative issues, daily routine, physical layout, and other aspects regarding residents and staff are addressed. The environmental features of the facilities were rated by using structured assessments. The facilities, though run by various agencies and providing different levels of care, demonstrate a common set of principles and practices, which formulates a framework for successful care. Generally, there has been no indication of any shortcomings in providing a reliable and good standard of care.
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