Abstract

Transactional costs are one of the key group of costs in business operations related to the provided goods or services. Reduction of these costs, while maintaining the quality of the product at the level expected on the market is the goal of monitoring and managing expenses in companies. One of the methods for reduction the transactional costs is an integration of IT systems. The aim of this paper is to develop a conception of integration of IT systems used by Polish financial institutions. Taking advantage of this conception in business practice may lead to a reduction of transactional costs.

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