Abstract
The purpose of this research were to synthesize and to evaluate the element of student relationship management system using the internet of things to collect digital footprint for higher education institutions. The results of the research showed that the student relationship management system using the internet of things had five elements which were 1)identify module, 2)alert module, 3)tracking module, 4)SRM module and 5)analytic module. The evaluation result of the student relationship management system using the internet of things to collect digital footprint for higher education institutions had the overall appropriateness at very much level and the overall appropriateness of usability result at very much level.
Highlights
Students are considered to be the centre of an education institution
According to our evaluation results of the student relationship management system using the internet of things to collect the digital footprint for higher education institutions, had an overall appropriateness at a very high level and the overall appropriateness of usability result was at a very high level, which showed that the experts had consistent opinions
As shown in the synthesis result, the student relationship management system using the internet of things to collect the digital footprint for higher education institutions consisted of five modules including: the identify module, alert module, tracking module, SRM module and analytic module
Summary
Students are considered to be the centre of an education institution. Universities value the importance of their students. In some countries, learning experience outside the classroom is considered more important. Since the mid-twentieth century, concerns about a wider learning experience outside the classroom and the expansion of university education, which has started in many countries, has raised the number and variety of students. The university must understand the nature of student mental health and society, which play an important role in the student’s academic achievement. The concept and direction for the development of students and student affairs must be defined [1], as we know that current technology iJOE ‒ Vol 15, No 6, 2019
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