Abstract
The problem of service discipline synthesis in queuing systems with constraints on the mean residence time of different classes of requests, or chances of exceeding the limits. Problem is solved for the class of disciplines with mixed priorities between requests of different classes - relative, absolute, or no priorities. An algorithm for prioritization, ensuring the implementation of the limitations specified for the minimal system performance is proposed. The problem is solved using analytical dependences obtained for the first two moments of the residence time distribution, and the approximation of the principles of distributions on two moments.
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