The Study of Job Rotation and Staff Performance in Customs Organization of Golestan and Mazandaran Provinces

Abstract

This research was carried out in 2012-13 in order to study the relation between job rotation and staff performance in Customs organization of Golestan and Mazandaran Provinces. The research method is correlative in which Pearson correlation coefficient and multiple linear regressions are used for testing the hypotheses. Statistical population includes all official staff, 161 individuals, working in Customs organization of Mazandaran and Golestan Provinces that according to Morgan’s table 114 individuals were selected as sample. In order to collect required data two standard questionnaires (job rotation and staff performance questionnaires) were utilized. According to calculations, reliability coefficient of questionnaire was estimated 95%. Also, this amount was calculated with both software SPSS and Cronbach’s test which is desirable coefficient and indicates high reliability of measurement tool. Finding of this research showed that there are significant relationships between importance of job rotation and staff performance, management style in organization and staff performance, organization goals of job rotation and staff performance and also, satisfaction with job rotation and staff performance in Customs organization of Golestan and Mazandaran Provinces.