Abstract

Background: Gender-based violence (GBV) remains largely under-reported and under-detected. The European project IMPROVE seeks to identify the needs of victims in terms of facilitating their access to support services and to assist frontline responder organisations in enhancing their competencies and capabilities to make the most of innovative solutions that enable and accelerate policy implementation. Methods: To meet these goals, IMPROVE uses narrative interviews, understood as unstructured tools that produce and analyse stories that are significant in people’s lives. These interviews provide the space for re-thinking; there is a reflection on implicit and taken-for-granted norms and insights are given into the life and thoughts of vulnerable groups, in this case, the women victim-survivors of GBV. Results: This methodological approach has led to high-quality interviews in which the women involved have felt comfortable, confident, and satisfied, as evidenced by the depth, complexity, and extension of the knowledge generated, and the commitment of the interviewees to the various activities proposed by the researchers. Conclusions: The narrative approach has allowed for a sensitive investigation into the private lives of GBV victim-survivors and, as a consequence, has contributed to the creation of new knowledge that can provide an in-depth and incisive view of the help offered by frontline responder organisations, from which improvements can be proposed.

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