Abstract
This paper reports on the experiences of working with new digital tools along with the experience of new remote work. We explore the emotional experiences of working from home during the first three months of the COVID-19 pandemic and their implications. There were two groups of respondents participating in the study, those who had experience working remotely before the pandemic [digital natives] and those who started working remotely during the pandemic [digital immigrants]. The results show that emotional experiences while working from home do not differ depending on the profession, age, gender, length of experience and from previous remote work. This suggests that the digital natives had to deal with the same emotions as the digital immigrants. The study found that independent external changes determine the growth of competence in employees, in this particular case, to work remotely. Working in conditions that are difficult for everyone obliges employees to cooperate, even across company boundaries, and increases each other’s competencies. In such situations, the management is required to be emotionally involved and closer to the employee.
Highlights
Academic Editor: The COVID-19 pandemic that took the world by surprise in early 2020 has wreaked havoc around the world, closing businesses and changing the way in which entire societies live and work
52.5% of the respondents had to deal with remote work caused by the COVID-19 situation [in the case of teaching and scientific-teaching positions the rate was similar, and lower, about 25%, in the case of administrative staff]
Mote work caused by the COVID-19 situation [in the case of teaching and scientific-teachindicated that their preparation for remote work
Summary
Academic Editor: The COVID-19 pandemic that took the world by surprise in early 2020 has wreaked havoc around the world, closing businesses and changing the way in which entire societies live and work. The pandemic has undoubtedly influenced the introduction of digital technologies in all areas of human activity deeper than any previous global crisis [2], but the area characterised by the greatest change is the implementation of remote work [3]. Within a dozen or so weeks, the COVID-19 pandemic caused a radical change-the transition from traditional work to remote work. Organisations were forced to change the scope of existing technologies and to rapidly transform into remote working mode [3]. Lockdown made people realise that working remotely, using existing technologies, is possible even in the case of work that was previously associated only with traditional work in the office [4]
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