The study and strategy of impact factors on trust degree of relationship between nurses and patients

Abstract

Objective To study the impact factors on trust degree of relationship between nurses and patients from hospitalized pa -tients and take strategy.Methods The questionnaire survey about trust degree of relationship between nurse and patient from 136 inpatients was conducted.The factors which affected the trust degree on relationship between nurse and patient were analyzed by regression analy -sis.Results From all of questionnaire rating scale about trust degree of relationship between nurse and patient in 136 inpatients , the scores of five dimensions on knowledge and technology trust , consistency , respect , sense of peace of mind , and confidence in the future , respec-tively were 3.62 ±0.26、 3.47 ±0.32、 3.59 ±0.61、 3.58 ±0.73 and 3.35 ±0.79.Among 41 items in questionnaire rating scale about trust degree, the item of maximum score is ”after ring the bell, nurses respond quickly “（3.92 ±0.35）, and the item of lowest score “nurses have too many commands on me , I feel restrained, not free”（2.75 ±0.10） .Regression analysis showed that age （t=11.940, P〈0.01 ） , hospitalization time （ t=2.537 , P〈0.05 ） , type of payment （ t=4.362 , P〈0.01 ） were major impact factors which affected the relationship between nurse and patient from inpatients.Conclusions According to the impact factors on trust degree of the relationship between nurse and patient from hospitalized patients , the nurses should improve the relationship between nurse and patient and enhance the trust degree by improving care measures. Key words: Trust degree of relationship between nurses and patients; Impact factors; Strategy