Abstract
This research aimed to 1. Study factors of supplier quality management and production quality management that affect organization performance.2. Confirm the structural models that affect organization performance. This study was mixed methods research. The quantitative research consisted of 13 observable variables, which collected data from 260 medium and small companies in Thailand. The qualitative research collected data from a focus group of experts involved in organizational management, quality management, and supplier management of nine experts. The research results were found that 1. The structural model of organization performance in Small and Medium Enterprises in Thailand were consistent and harmonious with empirical data, with consistency values of c2= 94.89, df = 61, c2/ df = 1.56, CFI = 0.98, GFI = 0.95, SRMR = 0.049, RMSEA = 0.046. 2. Factors affecting organization performance are factors of Supplier Quality Management, and Production Quality Management, respectively.
Highlights
IntroductionOrganizations may rely on good business partners [1] such as having good suppliers, good relationships and being able to help each other when demand is uncertain, or having a company that can assist in production that helped with production in case our company fails to produce etc
Production quality management was a combination of management from management, production management optimization, production planning, relationship [2] between production departments in each department, as well as organizational development through training employees to be able to produce products to meet the required quality standards
Quality production required quality raw materials sourced from qualified suppliers, selected by manufacturers
Summary
Organizations may rely on good business partners [1] such as having good suppliers, good relationships and being able to help each other when demand is uncertain, or having a company that can assist in production that helped with production in case our company fails to produce etc. Since there are many SMEs in the present, each company needs to have a good organization performance that can reduce costs and profit for the company to survive and gain more market share. Production quality management was a combination of management from management, production management optimization, production planning, relationship [2] between production departments in each department, as well as organizational development through training employees to be able to produce products to meet the required quality standards
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