Abstract
The storylistening workshop is a straightforward but highly effective narrative intervention for up to 16 participants with the goal of collecting and exchanging their personal experiences and memories. Each participant picks an authentic experience to share with the group. Their selection may be completely free or guided by a specific topic. A title for each story is written on a whiteboard, so all participants can see the full list at the end of the workshop when the stories are clustered based on emerging patterns. Storylistening workshops do not only introduce all participants to the experiences of their colleagues regarding a specific topic like “interactions with customers.” The shared stories are also instilled with a shared meaning as they become associated with concrete events and personal memories.
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