The status quo and influencing factors of humanistic care provided by psychiatric nurses in Beijing

Abstract

Objective To understand the status quo of humanistic care quality of psychiatric nurses in Beijing and its influencing factors. Methods From May to August 2018, This study selected all the psychiatric hospitals in Beijing and stratified by the tertiary, secondary and first-level psychiatric hospitals. Through random number sampling, 2 to 3 hospitals were selected from each group to conduct cluster surveys. To analyze the humanistic care quality of psychiatric nurses and its influencing factors, 890 psychiatric nurses were surveyed using general information questionnaire, Nursing Caring Characters Assessment Tool (NCCAT) , Perceived Organizational Support Scale (POS) and Nurses Professional Values Scale-Revised (NPVS-R) . 861 valid surveys were returned with the response rate of 96.74%. SPSS 18.0 was used for data input and statistical analysis. Results In 861 psychiatric nurses, NCCAT score was 86.36% (125.22±19.79) ; POS total score was 72.16% (45.46±10.87) ; NPVS-R score was 81.73% (106.25±21.31) . Univariate analysis showed that there were statistically significant differences in the scores of nurses of different levels of hospitals, education backgrounds, professional titles, job satisfaction, parental support, voluntariness, family support, and humanistic training (P<0.05) . Pearson correlation analysis showed that the dimensions of humanistic care of psychiatric nurses were positively correlated with organizational support (r=0.593, P<0.01) , and professional values (r=0.712, P<0.01) . Multiple linear regression analysis showed that hospital level, education, voluntariness, humanistic training, organizational support and professional values were the influencing factors of psychiatric nurses' humanistic care quality (P<0.01) . Conclusions The quality of humanistic care of psychiatric nurses in Beijing is at a high level. Through humanistic training, strengthening on-the-job education, increasing organizational support, and improving professional values can improve the quality of psychiatric nurses' humanistic care. Key words: Nurses; Department of psychiatry; Humanistic care; Organizational support; Professional values