Abstract
Small and medium-sized enterprises (SMEs) represent the dominant form of business organization in the economic system globally and play an important role in the economic development and increased competitiveness of the economy, both in Bulgaria and in the European Union (EU). The presented article is scientifically applicable in nature and is based on an extensive survey whose purpose is to analyze the current state of information and communication systems in small and medium-sized industrial enterprises in Bulgaria. Based on the collected and processed information the study reveals the current state and existing practices and problems related to the operation and maintenance of specialized information and communication systems and e-business technologies. The presented survey reveals important aspects related to the security of information resources in organizations in order to overcome existing obstacles and disadvantages in the e-business system and to improve it in the future, which will lead to its increased sustainability and competitiveness in the economic market.
Highlights
Small and medium-sized enterprises (SMEs) represent the dominant form of business organization in the economic system globally and play an important role in the economic development and increased competitiveness of the economy, both in Bulgaria and in the European Union (EU)
(2017), «EUREKA: Social and Humanities» Number 1 activity in enterprises. This assertion is supported by the results, obtained from the survey on the issue of to what extent the development of the business activity of organizations depends on information and communication technology (ICT)
From the received information it is clear that almost all of the respondents (97 %) think that no business activity can be implemented without ICT, which means that the surveyed enterprises must maintain their ICT, and introduce advanced solutions to improve their overall strategy for e-business information support
Summary
Small and medium-sized enterprises (SMEs) represent the dominant form of business organization in the economic system globally and play an important role in the economic development and increased competitiveness of the economy, both in Bulgaria and in the European Union (EU). Taking into account the importance of SMEs in the economy, it must be emphasized that at such a time the ability to effectively use modern information and communication technology (ICT) solutions for electronic business (e-business) plays a crucial role in increasing the sustainability of enterprises and occupies strategic business positions in the newly created Internet economy [6,7,8]. The global network is being used more and more actively as a tool for advertising the services and products offered by enterprises. It is a mandatory aspect in transforming a traditional business into an electronic one. The managers of the enterprises that are seeking to expand the market and increase their competitiveness are faced with the decision of not whether it is time for such a transformation, but how to do it in the best possible way [9]
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
