The Starbucks Race Together Initiative: Analyzing a public relations campaign with critical race theory

Abstract

In response to a series of race-related incidents in the United States in 2014, Starbucks launched the Race Together Initiative, a multifaceted public relations campaign designed to spark a national dialogue on race. The campaign generated a great deal of discussion in the public sphere including some praise and much criticism. This article uses critical race theory as a theoretical lens to analyze the Race Together campaign as well as reactions to it in the news media and on Twitter. The purpose of this article is to use critical race theory to enrich understandings of the Race Together campaign as well as to explore the implications of corporate public relations campaigns that attempt to address sensitive social issues such as race.