Abstract
Abstract This paper examines the stability of the size and profile of benefit segments in the European corporate market for cash management services. Based on a questionnaire returned by more than 600 firms in 1996 and 1998, a relationship-oriented segment, a commitment-oriented segment, a transaction-oriented segment, and a bank rating-oriented segment are identified. The sizes and the profiles of the relationship-oriented segment and the bank rating-oriented segment are stable during this two-year period. The size of the commitment-oriented segment is reduced whereas the transaction-oriented segment has an equivalent increase in size. Further, the profiles of these two segments are slightly altered.
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