Abstract
We consider an infinite server resequencing queue, where arrivals are generated by jumps of a semi-Markov process and service times depend on the jumps of this process. The stationary distribution of the sojourn time, conditioned on the state of the semi-Markov process, is obtained both for the case of hyperexponential service times and for the case of a Markovian arrival process. For the general model, an accurate approximation is derived based on a discretisation of interarrival and service times.
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