Abstract

Abstract The design of most automated equipment is guided primarily by technical and economic considerations. The social science aspects of the system, if considered at all, are usually confined to the important questions of work organization, or man-machine interface design, or both. Social scientists are rarely given the opportunity to participate in the design of the often complex details of the actual technology that lies behind the man-machine interface. This paper gives consideration to the social shaping of computer numerically controlled lathe technology, which implies that social, technical and economic considerations are used in the design of the technology. The characteristics of a decision support system, which was designed jointly by engineers and social scientists with the aim of allowing the existing skills of machinists to evolve into new skills in relation to the changed technology, are described. The implications for the role and values of system designers that this system implies are al...

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