Abstract

This paper describes the social, economic and technical factors shaping the emergence of intelligent parcel tracking. The EU funded ParcelCall RTD project will use radio tags to provide real-time data on the location and environmental state (e.g. temperature) of parcels end-to-end along a chain of handlers. The paper examines the social and technical interactions which shape the project including the availability of technical components, the visions of the developers and their perceptions of the commercial requirements of potential users. Drawing on earlier research into Inter-Organisational Network Systems and observations of the ParcelCall consortium, it examines the influence of the local development context and more general socioeconomic factors and how these bear upon the subsequent exploitation and prospects of this technology.

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