The Sloan-C Pillars: Towards a Balanced Approach to Measuring Organizational Learning

Abstract

The Sloan Pillars have set the standard for university-wide online learning program assessment for more than a dozen years. In this paper, the authors propose the extension of the Pillars to corporate e-learning, offering an alternative to traditional enterprise learning assessments. Claiming that conventional methods stress individual courses or programs, rather than encompassing a company’s learning ecology, a new corporate version of Sloan Pillars is proposed. The authors claim that their holistic approach—assessing employee access, learning and cost effectiveness, and learner and management satisfaction—provides companies with the tools they need to assess the effectiveness of company learning efforts overall.