Abstract
This paper aims to explain and justify the necessity and the importance of using the shift level of the utilization of capacity as the stochastic variable in determining the total level of the capacity utilization in the production process by using the method of work sampling. The aim of the paper is realized through experimental research on the work sample containing 74 Serbian companies. The conclusion is that the shift level of capacity utilization as the stochastic variable in work sampling is the model that solves the problem of determining the total level of capacity utilization in a convenient way with accurate results.
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