‘The Sane Voice in an Insane Situation’ the Perspective of Arab Social Workers Regarding the Palestinian–Israeli Conflict

Abstract

Abstract Israel’s Arabs are citizens, but they are an ethnic minority and a national minority (Palestinians) in a Jewish-majority state. The decades-long Palestinian–Israeli conflict has erupted in recent years in violent outbursts between Arab and Jewish citizens. April–May 2021 saw severe violence against individuals and businesses on both sides and damage to holy sites. In this context, a qualitative study using in-depth interviews was conducted amongst 15 Arab social workers in Israel (mean age 45, mean experience twenty years), to examine their perspective regarding the Palestinian–Israeli conflict, particularly the April–May civil dispute. The findings revealed that the social workers wanted to be involved as leaders. The findings also revealed the bind in which they find themselves, caught between local government and the committee that represents the country’s Arab citizens, between the demands of the community and the demands of the employer and between their personal values and their professional values. The study makes a theoretical contribution by addressing the need to create a safe space in the workplace so that social workers can discuss the conflict and its ramifications for them. The study may also contribute to the training of social workers and providing a safe space for another narrative.