The rule of competence, compensation, and workshop on employee performance mediated by prime service of public health service

Ivalaina Astarina,Agustedi Agustedi,Budiyanto Budiyanto

doi:10.5267/j.ac.2020.10.013

Abstract

The purpose of this study was to partially analyze the effect of competence, compensation, and workshop on employee performance and the effect of competence, compensation and workshop on employee performance mediated by a prime service at the Public Health Service or Pusat Kesehatan Masyarakat (Puskesmas) in Indragiri Hulu Regency. The sample of this study was 127 employees of the Puskesmas in Indragiri Hulu Regency. The sample was taken by means of probability sampling in the form of simple random sampling using a lottery technique. Closed questionnaires were used in this study then the data taken from the questionnaires were processed using SmartPLS 3.0. The results of this study were: (1) competence has a significant effect on employee performance variable, (2) compensation has a significant effect on employee performance variable, (3) workshop has a significant effect on employee performance variable, (4) competence has a significant effect on employee performance variables mediated by a prime service, (5) compensation has a significant effect on employee performance variables mediated by a prime service, and (6) workshop has a significant effect on employee performance variables mediated by a prime service.

Highlights

Competence simultaneously affects employee performance according to the research done by previous research focusing on employee parameters (Ramo et al, 2009; Chan, 2006; Sengupta et al, 2013; Zainol & Mamun., 2018; Emmerling et al, 2012; Yang et al, 2012)
The competency variable has a significant effect on the employee performance at the Puskesmas in Indragiri Hulu Regency. It means that the hypothesis stating competence has a significant effect on employee performance at the Puskesmas in Indragiri Hulu Regency is accepted
It means that the hypothesis stating that compensation has a significant effect on employee performance at the Puskesmas in Indragiri Hulu Regency is accepted

Summary

Introduction

Competence simultaneously affects employee performance according to the research done by previous research focusing on employee parameters (Ramo et al, 2009; Chan, 2006; Sengupta et al, 2013; Zainol & Mamun., 2018; Emmerling et al, 2012; Yang et al, 2012). There are different results which conclude that competence has no effect or influence on employee performance whatsoever (Ahrul Tsani., 2013; Ratnasari., 2016). The researchers conclude that there is no consistency in the results of research from previous researchers This is a research gap regarding competency, compensation and workshop variables on employee performance so that further research is necessary. To provide a wider result as a solution to this gap research, the researcher uses a mediation approach This is based on empirical and theoretical studies and is supported by phenomena in the field. Researchers have not found any previous research that discusses excellent service as a mediating variable or uses prime service variable as mediation in the related field

Objectives

Methods

Results

Discussion

Conclusion