Abstract

This study aims to explore and analyze the impact of hotel chefs’ organizational commitment (ORC) and occupational commitment (OCC) on job-related outcomes, namely, job satisfaction (JS) and employee creative performance (ECP). This study also investigates the mediating role of JS within the conceptual framework. Confirmatory Factor Analysis (CFA) and Structural Equation Modeling (SEM) were then employed to examine the hypotheses using AMOS. The results showed that nine out of eleven sub-hypotheses are supported, and one was partially supported. One sub-component of ORC has an impact on ECP, and three sub-components of OCC impacts on hotel chefs’ ECP. Bootstrapping methods and Sobel testing were also employed to investigate the mediation effects of JS. Four out of five hypotheses were supported, and one was partially supported. Job satisfaction was found to be a mediator between the two unique types of commitments and ECP.

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