Abstract
Projects are unique, temporary structures that produce unique knowledge. For organisations to gain competitive advantage, this knowledge needs to be transferred effectively between projects. Knowledge transfer across projects is thus an important and decisive competitive factor. However, project teams typically focus on short-term project goals, and often fail to regard capturing and transferring project knowledge between projects as important for the long-term benefit of the organisation. This theoretical study argues that Project Management Offices (PMOs) play an important role by supporting and facilitating the flow of knowledge between projects. A conceptual framework depicting the role of PMOs in the transfer of knowledge between projects is presented here, while empirical results will be reported on in a sequel to this paper.
Highlights
Knowledge transfer is the process through which one organisational unit is affected by the experience of another [1]
This study seeks to fill this need by developing a conceptual framework that simulates the moderation and mediation roles of Project Management Offices (PMOs) in inter-project knowledge transfer. This would close the gap between short- and long-term project objectives in project-based organisations (PBOs), since most project team members focus on the short-term goals of the project, and often fail to regard capturing and transferring of project knowledge across projects as a priority, or as bringing important long-term benefits to the organisation [7]
It is clear that PMOs moderate the relationship between knowledge generated and sent and knowledge received and used. They put knowledge transfer infrastructure and knowledge transfer processes in place that ensure that the appropriate knowledge is generated, stored, aligned, protected, transferred, received, and used by the receiving project; the first proposition: Proposition 1: The PMO moderates the relationship between knowledge sent and knowledge received
Summary
Author affiliations 1 Department of Engineering and Technology Management, University of Pretoria, South Africa. Project teams typically focus on short-term project goals, and often fail to regard capturing and transferring project knowledge between projects as important for the long-term benefit of the organisation. This theoretical study argues that Project Management Offices (PMOs) play an important role by supporting and facilitating the flow of knowledge between projects. Vir organisasies om ’n mededingende voordeel te behaal, moet hierdie kennis effektief oorgedra word tussen projekte. Kennisoordrag tussen projekte is dus ’n belangrike en beslissende mededingende faktor.
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