The Role Of Work Stress In Mediating The Influence Of Workload And Work Balance On Employee Performance of The Regional Development Planning Agency Of Aceh Province During The Covid-19 Pandemic

Abstract

This study examines the work stress role in mediating the effect of workload and work balance on employee performance of the Regional Development Planning Agency of Aceh Province (Bappeda Aceh) during the covid-19 pandemic. The population was all employees at Bappeda Aceh, totaling 209 people. The sampling technique uses the census method. The model was tested using Structural Model by AMOS application. The survey was carried out during the COVID-19 pandemic, which was still hitting the end of 2021 to early 2022. The results shows that when covid 19 occurred, workload positively affects the work stress of Bappeda Aceh employees, work balance negatively affects the work stress of Bappeda Aceh employees, workload negatively affects the Bappeda Aceh employee performance, work balance positively affects the Bappeda Aceh employee performance, work stress negatively affects the Bappeda Aceh employee performance, work stress partially mediates the workload effect on the Bappeda Aceh employee performance, and work stress partially mediates the work balance effect on the Bappeda Aceh employee performance. From these findings, it is explained that the model for improving the Bappeda Aceh employee performance during the COVID-19 pandemic is a function of reducing workloads and increasing work balance so that they can reduce employee work stress. In other words, a decrease in workload during the COVID-19 period can play a role in reducing work stress so that it can improve performance, and improving work balance during the COVID-19 period, it can also reduce work stress and will have an impact on improving performance.