The Role of Warehouse Design and Layout: In Order Fulfilling Process Improvement

Abstract

In todays’ world, every company is striving to build competitive edge over other companies in the market. Time to complete the all order cycle activities is the main part of customer service and companies are emphasizing a lot from last couple of decades. Accurate and fast order processing is a symbol of high service quality. As per the researchers [1-3], the process of order filling is composed to the physical activities required to acquire material, items through stock retrieval, pack to the products for shipment, make schedule for the product/ shipment delivery and finally, prepare preparation of shipping documents. There is no doubt; order fulfillment process plays a vital role in the quality customer service. But the role of warehouse design and layout also cannot ignore. This research paper will mainly focus over order fulfilling process; and it will also illustrate the importance of warehouse layout & design in the process of order fulfillment.