Abstract

Information security has for long time been a field of study in computer science, software engineering, and information communications technology. The term ‘information security’ has recently been replaced with the more generic term cybersecurity. The goal of this paper is to show that, in addition to computer science studies, behavioural sciences focused on user behaviour can provide key techniques to help increase cyber security and mitigate the impact of attackers’ social engineering and cognitive hacking methods (i.e., spreading false information). Accordingly, in this paper, we identify current research on psychological traits and individual differences among computer system users that explain vulnerabilities to cyber security attacks and crimes. Our review shows that computer system users possess different cognitive capabilities which determine their ability to counter information security threats. We identify gaps in the existing research and provide possible psychological methods to help computer system users comply with security policies and thus increase network and information security.

Highlights

  • According to National Initiative for Cybersecurity Careers and Studies, cybersecurity is defined as ‘the activity or process, ability, or capability or state whereby information and communications systems and the information contained therein are protected from and/or defended against damage, unauthorised use or modification, or exploitation.’ Cyber and network systems involve at least four components: computer system users, security system analysts, cyber attackers, and computer systems

  • Most of the research on cybersecurity has focused on improving computer network systems (Nobles, 2018), as many believe that information technology advances and software development is the main way to increase information security (Sadkhan, 2019; Benson and Mcalaney, 2020)

  • Using psychological methods to increase thinking about future consequences of actions can help increase reflective decision making, and improve cyber security behaviours (Altintas et al, 2020)

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Summary

The Role of User Behaviour in Improving Cyber Security Management

Specialty section: This article was submitted to Cognition, a section of the journal Frontiers in Psychology. Information security has for long time been a field of study in computer science, software engineering, and information communications technology. The goal of this paper is to show that, in addition to computer science studies, behavioural sciences focused on user behaviour can provide key techniques to help increase cyber security and mitigate the impact of attackers’ social engineering and cognitive hacking methods (i.e., spreading false information). In this paper, we identify current research on psychological traits and individual differences among computer system users that explain vulnerabilities to cyber security attacks and crimes. Our review shows that computer system users possess different cognitive capabilities which determine their ability to counter information security threats. We identify gaps in the existing research and provide possible psychological methods to help computer system users comply with security policies and increase network and information security

INTRODUCTION
User Behaviour and Cyber Security
COMPLYING WITH SECURITY POLICIES
HUMAN CYBER SECURITY ERRORS
INDIVIDUAL DIFFERENCES UNDERLYING CYBER SECURITY BEHAVIOURS
IMPROVING SECURITY BEHAVIOURS USING PSYCHOLOGICAL METHODS
Impulsiveness Future thinking Risk taking
Findings
CONCLUSION AND FUTURE DIRECTIONS
Full Text
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