Abstract

The implementation of servant leadership in a technology-driven environment is the focus of this research. Effective leadership is crucial for the success of any institution or organization, particularly in an ever-changing external environment. The research aims to analyse the implementation of servant leadership by utilising technology. Leadership is a concept that takes precedence because leadership can determine whether or not any institution or organisation advances. Every institution or organisation will face environmental dynamics sooner or later. The most frequent environmental change is in the external environment. The purpose of this research is to compare the two sample groups before and after using servant leadership; the study involved 130 respondents as the sample. The research results show that servant leadership is essential in determining organisational management's success. The research implications show that the organisation becomes stronger when servant leadership is used. The research results demonstrate that servant leadership plays a significant role in determining the success of organizational management. Servant leadership emphasizes empowering and serving others, with a focus on developing and nurturing individuals to reach their full potential. By prioritizing the needs of their team members and fostering a supportive work environment, servant leaders can enhance job satisfaction, motivation, and performance. The implications of this research are far-reaching, highlighting the benefits of adopting a servant leadership approach in various organizational contexts. By implementing servant leadership practices, organizations can create a culture of trust, open communication, and collaboration. This culture can, in turn, lead to better organizational performance, improved productivity, and increased employee retention rates.

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