Abstract
Human participation and the use of technology are considered as key factors for smart and sustainable urban development. Over the past decade, governments, academic community and organized civil society have been turning their attention to solving urban problems with the new tools of advanced technology. Based on three years of R&D, this paper aims to identify crucial factors for citizens’ involvement in development and adoption of smart city services. It will bring out the results of citizens’ involvement in the i-SCOPE project and explore why some European communities have succeeded in involving their citizens, and the others have not.
Highlights
Cities have always been considered as places of socio-economic development and urban culture
The results of our research indicate that crucial factors for citizens’ involvement in development and adoption of smart city services are user-friendly technology, good infrastructure that will enable such technology to work properly, management and organization, engagement of local administration, as well as their capability to understand the complex technology and bring it closer to the citizens
The concept of smart city implies the use of complex technologies that can improve the quality of life
Summary
Cities have always been considered as places of socio-economic development and urban culture. More than half of the world’s population lives in cities. The world continues to urbanize and by United Nations projections, it is expected that more than 66% of the world’s population will live in urban areas by 2050 (United Nations, 2014: 2). There are more than 3 billion Internet users in the world, twothirds of them coming from the developing countries, and the number of mobilebroadband subscribers has already reached 2.3 billion globally (Internet World Stats 2015, International Telecommunication Union 2015). The rapid growth of world’s population and continuous advancements in technology indicate to a great potential of ICT to ensure smart, inclusive and sustainable urban development
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