The role of smart technology, managerial initiatives and human factors on sustainable manufacturing: a case study of Indonesian oil and gas workers

Abstract

This study aims to analyse and determine the effect of Big Data, the Internet of Things (IoT), and physical-cyber system variables on human factors in refinery industry operators and the influence of human factors and managerial initiatives on sustainable manufacturing. The method used in this study is a quantitative method using partial least square-structural equation modelling (PLS-SEM). The respondents in this study were workers of Indonesia’s upstream oil and gas sector. The results of this study indicate that Big Data, IoT, and Physical Cyber Systems (PCS) have a positive and significant effect on the human factor. In addition, there is a significant relationship between human factors and sustainable manufacturing. Furthermore, it is also found that there is a relationship between managerial initiatives and sustainable manufacturing. However, the managerial initiative cannot moderate the human factor and sustainable manufacturing.