The Role of Quality of Information and Intention to Use in Mobile Business Intelligence

Abstract

The way organizations deliver their business intelligence (BI) has changed substantially with the introduction of mobile technologies. Mobile BI, which incorporates mobile technologies and BI, is now used to enhance the decision making process in the organization. This study investigated information quality in mobile BI and some factors influencing the intention to use mobile BI using the DeLone and Mclean model. Through a quantitative research approach, it was found that information quality had an impact on the intention to use mobile BI. Moreover, the type of mobile BI application examined in this research, had no significant influence on either information quality or intention to use. It was also found that mobile BI provided accurate, complete and relevant information with respect to the BI applications examined in this research.