The role of public libraries in urban entrepreneurship

Abstract

While public libraries are commonly perceived in their role of providing access to books, many urban public libraries are finding new ways to contribute to local economic growth through services to entrepreneurs and small business owners. This paper explores the unique audiences that public libraries can reach, the assets they provide, explorations into the entrepreneurship ecosystem, and two case studies of library systems. Public libraries provide economic benefits through their physical buildings, economic mobility programmes and services, particularly their workforce development offerings. Building on this, targeted business outreach to entrepreneurs creates a new opportunity for economic impact. As inventoried by public library staff, libraries provide physical space, technology and equipment, training and education and research service assets to local entrepreneurs. The two case studies of urban public libraries in the US, Mid-Continent Public Library, Missouri and Spokane Public Library (SPL), Washington, show different service models to entrepreneurs and business owners and aligned partners. As public libraries continue to evolve their service models in response to the COVID-19 pandemic, there are additional opportunities for the library to contribute to their local economic recovery.