Abstract

AimsTo analyze the association between psychosocial working conditions and burnout and its core component emotional exhaustion, a systematic literature review was undertaken including cohort studies, case–control studies, and randomized controlled trials.MethodsThe literature search in Medline and PsycInfo was based on a defined search string and strict exclusion and inclusion criteria. Evaluation of the 5,599 initially identified search hits by two independent reviewers and a detailed quality assessment resulted in six methodologically adequate cohort studies considering the relationship between psychosocial working conditions and burnout (one study) as well as the burnout core component emotional exhaustion (five studies).ResultsThe results of our systematic review point to a relationship between psychosocial working conditions and the development of emotional exhaustion/burnout. Particularly high job demands seem to play a role in the development of emotional exhaustion. However, strong intercorrelations between workplace factors, as a matter of principle, make the identification of a single psychosocial workplace factor (being associated with an especially high or low risk of burnout) difficult.ConclusionsMultidimensional approaches including reduction of work demands, enhancement of decision latitude and improving the social climate might be promising for preventing burnout and emotional exhaustion. However, methodologically adequate intervention studies are urgently needed to prove the effectiveness of workplace interventions.

Highlights

  • Contemporary workplaces are characterized by increasing work pace, increasing expectations for selfactualization, increasing reliance on interpersonal coordination in the execution of work tasks, increasing pace of change, and increasing job insecurity

  • In the ICD-10 burnout has the status of a residual category [18]: “Z73.0: problems associated with difficulties in coping with life, that affects the health and leads to a demand of health services”

  • Study design This systematic review is part of a comprehensive review on psychosocial working conditions and mental health, including emotional exhaustion, burnout, depression, anxiety disorder, and somatoform disorder according to ICD-10, DSM-VI

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Summary

Introduction

Contemporary workplaces are characterized by increasing work pace, increasing expectations for selfactualization, increasing reliance on interpersonal coordination in the execution of work tasks, increasing pace of change, and increasing job insecurity Against this background, the influence of psychosocial working conditions on mental health, and on cardiovascular and musculoskeletal disorders is under discussion [1,2,3,4,5]. Mental disorders are characterized by multifactorial genesis in which genetic as well as environmental factors play an etiologic role [6] In this context, it is increasingly recognized that working conditions are important determinants of mental health as it can have both beneficial and harmful influences on the individual worker’s health status [7,8]. The differential diagnosis of burnout to clinical diseases is maldefined and includes ruling out other diseases with similar clinical components, e.g. depression (ICD-10 diagnosis code F32.), neurasthenia (F48.0, fatigue syndrome), chronic fatigue syndrome / benign myalgic encephalomyelitis (G93.3), insomnia (F51.0) or posttraumatic stress disorder (F43.1) [19]

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