The Role of Protocols in Facilitating the Activities of Regional Heads Secretariat at the Central Buton District

Abstract

This research analyzes the role of the protocol department in facilitating the activities of regional heads in Central Buton District, as well as identifying the factors that hinder its effectiveness. The research method employed is descriptive qualitative, detailing findings through interviews, observations, and document analysis. The results indicate that the protocol department of the Central Buton District Secretariat has not fully played its expected role in facilitating the activities of the regent. While the protocol department is able to maintain the government's image by placing the regent appropriately at events held within the internal environment, it faces challenges in positioning the regent favorably at events organized by other regional governments. The subpar performance of the protocol department is also evident in the frequent tardiness of the regent to event venues or other meetings, causing delays in the commencement of activities. These delays are attributed to the regent's busy schedule, which the protocol department has not effectively managed. Furthermore, the constraints faced by the protocol department in facilitating the activities of regional heads in Central Buton District include: lack of employee compliance with work discipline, unhealthy competition among employees, inadequate evaluation systems, and lenient sanctions against offenders.