Abstract
The COVID-19 pandemic has led to a decline in the quantity and quality of maternal and child health services in Indonesia, especially of Posyandu. According to data from the Ministry of Health, at the end of 2019 there were 298,058 Posyandu in Indonesia and only 65.42% were active. To improve the quality of Posyandu, especially when promoting the adaptation of new habits, community health workers (CHWs) play a very important role. CHWs are expected to be drivers for communities to obtain health services. The purpose of this study was to identify the role of and barriers faced by CHWs in improving maternal and child health in Posyandu Cempaka Mekar Cimahi. This was qualitative research, and data were collected through observations, documentation analysis and interviews with CHWs, pregnant women, and mothers who had babies and toddlers in the work area of Posyandu Cempaka Mekar Cimahi. Secondary data were collected from notes, books and brochures. Data were analyzed using interactive analysis models through four stages: data collection, data reduction, data presentation, and verification. It was found that the role of CHWs in improving maternal and child health in Posyandu Cempaka Mekar was by conducting socialization, counseling and mentoring activities. The obstacles faced by CHWs were a lack of human resources, a lack of supporting devices for CHW activities and a lack of implementation processes. The active role of CHWs in the implementation of Posyandu continues to run well so that the target group still benefits from Posyandu services.
 Keywords: community health worker, maternal and child health, adaptation of new habits
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